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Revenue Field Office Clerk

Revenue Field Office Clerk
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Revenue Field Office Clerk
Salary
$13.56 Hourly
Location
Northumberland County, PA
Job Type
Non-Civil Service Temporary Full-time
Department
Department of Revenue
Job Number
N-2018-26403
Closing
12/28/2018 11:59 PM Eastern
Job Code
00008
Bargaining Unit
A7
Pay Group
ST02
Bureau/Division Code
185120
Bureau/Division
Bureau of Collections and Taxpayer Services, Sunbury District Office
Worksite Address
535 Chestnut Street
City
Sunbury, PA
Zip Code
17801
Contact Name
Collette Rebuck
Contact Phone
717-787-6250
Contact Email
corebuck@pa.gov
+ Description
+ Benefits
THE POSITION
TheDepartment of Revenueis seeking enthusiastic individuals with good customer service skills who enjoy working with the public! Put your experience, knowledge and skills to use while working in a fast-paced environment providing assistance to others. Training will be provided to the ideal candidate to be successful in this position. This job is perfect for an individual looking to break into commonwealth employment.
DESCRIPTION OF WORK
This position will provide assistance to the public in the completion of Personal Income Tax returns and schedules and Property Tax/Rent Rebate Claims.
The work schedules are Monday through Friday, 7.5 hours a day.
Our expectations for the ideal person to fill this position are:
+ Be able to answer telephones and assist callers
+ Have excellent customer service skills working directly with the public
+ Be organized and an effective communicator both verbally and in writing
+ Proficiently navigate telephone and computer applications as well as general office equipment
+ Be able to perform arithmetic calculations
+ Have an excellent work ethic and able to develop and maintain effective working relationships
+ Ability to understand and follow instructions provided orally and in tax booklets, rebate claim instructions and reference guides and accurately communicate that information to the public, the ability to file and retrieve information on a personal computer, and the ability to keep categorical log records on such information as the amount, type or disposition of resources
Health & Wellness
We offer a comprehensive benefits package, including health coverage, vision, dental, and wellness programs.
Work/Life Balance
We understand that there is more to life than work ? and we want you to enjoy it!
We offer paid vacation days, paid sick days, military leave, as well as paid time off for most major U.S. holidays. Alternate work schedules and telecommuting arrangements are available for certain positions.
Career Development
We want to help you grow and see your goals become a reality! Supervisors and human resource staff are available to help employees create a plan to develop skills for their current jobs or prepare for the next step in their careers. Employees can easily transfer between positions or agencies to expand knowledge and pursue new challenges while retaining leave and benefits. Additionally, there are a variety of programs available to help get you where you need to be.
Other Rewards
Commonwealth employees enjoy many other rewards, including opportunities for recognition, workplace charitable giving, and even special employee-only discounts.
For more information about benefits, health and wellness, work-life balance, career development, and other rewards go towww.employment.pa.govand click on the benefits box.
Eligibility rules apply.
Agency
Commonwealth of Pennsylvania
Address
613 North StreetHarrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov


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